General News For employers with Teladoc telemedicine services
Published June 17, 2019
The Premera mobile app is now better than ever. With recent app updates, members have access to new features that make it easier to use Teladoc* and share their Premera ID card.
One-stop access to Teladoc
Your employees with Teladoc benefits can now use the Premera mobile app to access Teladoc video and phone consultations. Members can get Teladoc care in the same place they see their Premera claims, deductibles, and plan information. They can schedule a call or video consultation with a doctor without having to download a separate app or visit another website.
To get started, members can access Teladoc by signing in to the Premera app on either iOS or Android. Members who have previously registered for Teladoc will be automatically signed in without having to enter a separate user name or password. Members who are new Teladoc users will be able to quickly register because many fields will be pre-filled.
To get to Teladoc in the Premera app:
- On Android, go to the Find Care tab and select Teladoc.
- On iOS, scroll down on the dashboard screen to locate and tap Teladoc.
Important: If members have not already registered for Teladoc, they will need to sign up for an account prior to using the Premera mobile app.
Teladoc offers virtual care at any time. It is ideal for treating non-emergency conditions, such as allergies, cold and flu, and sinus infections.
Action you can take
We make it easy for you to remind your employees throughout the year about Teladoc with ready-to-use communications about health plan benefits in the Employee Communications Center. To get to this valuable online library or ready-to-share communications, sign in to the secure employer website and follow the link to the Employee Communications Center. Once you're in the site, look for Choose the right care in the left-hand menu, and select Right care at the right time-with virtual care and Setting up virtual care in advance.
More information
Take a look at this story on how to get even more out of Teladoc:
Premera Telemedicine Services Help You Keep and Attract Millennials
*Teladoc is an independent company that arranges virtual medical care services on behalf of Premera Blue Cross Blue Shield of Alaska. The company operates subject to state regulation and its services may not be available in certain states. Teladoc may not be available for all members with a self-funded employer plan.