General News
Published December 16, 2019
For your employees with a Premera plan, the Premera mobile app makes using their health plan benefits easy. Members get the peace of mind that comes with convenient access to health plan info on the go—and we’re always looking for new ways to make it better!
With the Premera mobile app, members can enjoy the following features:
- New! View their HSA or FSA available balance: Members with a health savings account (HSA) or flexible spending account (FSA) through ConnectYourCare (CYC) can now view their account balance with the Premera mobile app.
- Review their claims: Members can view detailed claims information from anywhere. The user can see when Premera Blue Cross Blue Shield of Alaska receives a claim, when we pay it, and what the provider may bill. Members can know more about what's going on with their claims, and where Premera is with processing them.
- Access their digital member ID card: We've got our members covered with their Premera ID card—right on their phone. They can even save it to their photo gallery and send it over to their doctor's office if needed.
- See their deductible: Members can view their individual and family deductibles for medical and dental at any time, from anywhere.
- Find care: Members can use the app to find care options of their choosing, including nearby in-network doctors, hospitals, urgent care facilities, and more. They can even have a Teladoc video or phone consultation with a board-certified doctor right from the Premera app, without having to download a separate app or visit another website.
Tell your employees
Use ready-to-share employee communications to encourage your employees to download the Premera mobile app to access these great resources. Log in to the secure employer website and select the link to the Employee Communications Center. Then select Manage your plan in the left-hand column, then Mobile app.
