Health Support Programs

  • Collaborative programs that support the patient-doctor relationship

    Health Support Programs help members take a more active role in managing their overall health and enable us to assist physicians in providing the highest quality care. To facilitate patient-provider healthcare decisions, Premera acts as a resource to support those decisions with information and data.

  • Care Management covers everything from providing assistance with hospital discharge planning to coordinating care on complex medical cases. We strive to ensure that members get care in the most appropriate setting.

    Premera's Disease Management program is dedicated to improving the quality of life for members who have chronic conditions, including diabetes, coronary artery disease, congestive heart failure, chronic obstructive pulmonary disease (COPD), and asthma.

    The program helps members take a central role in managing their care and fosters responsibility for their own health. Our focus is on identifying conditions as early as possible to slow or prevent their progression.

    Eligibility

    Premera members eligible for these programs are identified through claims analysis, doctor referral or self-referral. This program is completely voluntary and complies with all federal and state regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

    Services

    Disease Management services include:

    • Helping members learn how to effectively manage their condition through educational materials and self-management tools and strategies
    • Providing members with information regarding dietary recommendations, as well as preventive and prescribed test screenings
    • Supporting members with their medication usage and compliance

    Our Health Awareness Education Programs offer health and lifestyle resources and materials to members. We encourage and remind members to take actions that promote health and prevent disease.

    Program activities support healthy lifestyle choices, regular health assessments and early detection of disease.

    Health Awareness Education services include:

    • Distribution of preventive health guidelines for members of all ages
    • Educational information and friendly reminders for important preventive services
    • Helpful reminders and educational information provided by telephone