Group Market News
Published November 9, 2020
As of January 1, 2021 Teladoc, will no longer be available to your fully insured clients. Self-funded clients with a renewal date after January 1, 2021 will have access to Teladoc until their 2020 plan ends.
Teladoc is currently on a limited number of groups’ ID cards…will new updated ID Cards be issued?
New ID cards will be sent to members whose ID cards currently have Teladoc displayed on the back of their ID cards. Fully insured members will receive new cards at the beginning of 2021. Self-funded members will receive new cards at their renewal.
- Doctor On Demand contact information will replace Teladoc on the back of the ID card.
- If a members’ ID card does not currently display Teladoc, no changes will be made and Doctor on Demand will not be featured on their ID cards.
- If your client doesn’t currently have Teladoc on their ID cards but would like to add Doctor on Demand, please work with your Premera Sales Representative to initiate the custom ID card process. This will be handled on a group by group basis.
What virtual care options does my clients now have in 2021?
Your clients now have broad access to an array of virtual care options. Our expanded network of virtual care provides your clients with more provider choices across benefit categories, thus expanding their access to care, reducing wait times, and bolstering cost savings.
| Primary/Urgent Care |
myCare Alaska
Text-first, video, voice, and photo capabilities.
Doctor On Demand
Video and phone-based primary/urgent care |
Fully insured members have full access to these vendors.
Self-funded groups will need to purchase the primary/urgent care offering. |
| Mental Health |
Doctor On Demand
Video and phone-based mental health therapy
Talkspace
Video and phone-based mental health therapy |
Fully insured members have full access to these vendors.
Self-funded groups will need to purchase the mental health offering.
|
| Substance use disorder |
Boulder Care
Treatment for opioid use disorder and alcohol use disorder. Video visits and messaging with a therapist
Workit Health
Treatment for opioid use disorder and alcohol use disorder. Live chat and video with a therapist |
Fully insured members have full access to these vendors.
Self-funded groups will need to purchase the substance use disorder offering.
|
| Rehabilitation (physical therapy) |
Physera
Virtual physical therapy |
This is only available to self-funded clients.
Self-funded groups will need to purchase the rehabilitation offering. |
For more information or questions, contact your Premera representative.