Producer Tip: What Happens After You Close a Special Enrollment Sale?

  • Individual Market News
    Published February 11, 2019

    If your client experiences a qualifying life event, they may be able to apply for healthcare coverage during a special enrollment period.

    Once your client has selected a plan and provided required documentation, four things will happen.

    1. Invoice: Your client will receive a paper invoice in the mail.
    2. Payment: They can pay that invoice by personal check, cashier’s check, money order, or a one-time binding payment using a link that’s in the invoice. The online payment option accepts Visa, MasterCard, or Discover.

      IMPORTANT: They’ll need to include the Payment ID number from their invoice when submitting their payment. It’s located on the lower left side of the invoice under the Total Amount Due line.

      Remind your clients that they can’t submit their initial payment by transferring money from their bank account; however, they can schedule automatic payments from their bank for their remaining payments once they create their online Premera member account.

    3. ID card: After they make their initial payment, they’ll receive their ID card.
    4. Create account: Your clients can use the identification number from their ID card, or their Social Security number, to create an online account at premera.com.

    Premera doesn’t accept payment from a business account, a sole proprietor, an employer, a charity, or a healthcare provider for individual health plans except where required by law.

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