Provider Home

  • Best times to call provider customer service
    Our call center sometimes experiences extended hold times. The best times to reach us are from 6 to 7:30 a.m. and 2:30 to 5 p.m., Pacific Time. We appreciate your patience and encourage you to use Availity secure tools for faster service. 

  • Prior authorization tips

    • Submit via Availity Essentials for fastest service
    • Availity requests often receive same-day approval
    • Faxing isn't necessary for initial submissions

    Sign in to Availity to submit your request and check status.

    Explore resources and tools

  • Providers outside of Washington and Alaska

    Prior authorization and other resources

    Dental providers

    Prior authorization, resources, FAQ

    Special programs

    Premier Provider Program

  • Federal No Surprises Act

    Learn about reducing unexpected medical bills.
    Get the details