August Care Gap Member Outreach

  • August 4, 2022

    Eligible members in Washington and Alaska received communications about clinical gaps in care, preventive care opportunities, or information related to chronic conditions. Here’s more information about each notification.

    Home test kits for HbA1c and Colorectal cancer screening

    Eligible members in Alaska and Washington will be sent home test kits on August 22. This annual program aims to meet our members where they are and make it easier for them to receive these important screenings.

    Based on eligibility, members will receive either a FIT (fecal immunochemical test) kit and/or a diabetic HbA1c test kit. There is no cost to members who receive a kit through this program.

    • Individuals aged 45-75 years of age should be screened for colorectal cancer at regular intervals, for early detection of abnormalities.
    • Individuals aged 18-75 with a diagnosis of type 2 diabetes, should receive a Hemoglobin A1c test once every 12 months.

    Members will receive up to two reminder phone calls and one reminder letter to complete their test kit.

    High blood pressure informational mailing

    Federal Employee Plan members with a diagnosis of hypertension will receive a mailing with information about how to take care of their hearts, including how to get a free blood pressure monitor, the importance of regular visits, taking medication as prescribed and making healthy lifestyle changes to improve blood pressure readings.

    Well child informational mailings and growth chart

    The American Academy of Pediatrics (AAP) recommends that babies have at least six check-ups with their primary care provider by the age of 15 months. The AAP also recommends that children aged two and older see their doctor annually. View the tip sheet (.pdf) for information about patient claims and tips for success.

    The parents/guardians of eligible members will receive the following:

     

    • Growth chart for ages 1 to 3 months old
    • Informational mailer 4 months to 11 years old

     

    All mailings have relevant, age-appropriate information including:

    • Recommended vaccine schedule
    • Key milestones
    • Anticipatory guidance
    • How to find a primary care provider

    For questions or comments please email MemberEngagement@Premera.com

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