To view the out-of-area Blue Plan's medical policy or general pre-certification/pre-authorization information, please select the type of information requested, enter the plan prefix of the member's identification number on the Blue Cross Blue Shield ID card, and click "Go."
Type of information being requested:
If you experience difficulties or need additional information, please contact 800-676-BLUE.
If you've verified the member's benefits and determined that a pre-service review is required, you'll need to sign in to Availity and use the Authorization & Referrals tool to start the review process.