Providers can submit an appeal for the following reaons: |
Please don't submit appeals for: |
- Clinical edit disagreements (include supporting documentation showing correct billing)
- Medical necessity denials (provider write-offs)
- Allowed amounts that disagree with the contracted rate, multiple same-day reductions, denials for inclusive procedures, or OrthoNet denials
- Claims denied for timely filing
|
- Billing errors
- Duplicate or eligibility denials
- Corrected claims
- Claims denied for needing medical records, incident questionnaires, or other additional processing info
- Other coverage denials like coordination of benefits, worker’s comp or subrogation
|
Note: Carewise audit appeals should go directly to Carewise as noted in the letter sent to providers.
Appeals
Premera commercial plans provider appeal form - Note the different fax numbers for clinical vs. general
appeals. Member authorization is embedded in the form for providers submitting on a member’s behalf (section C).
Premera individual plans provider appeal form
BlueCard plans provider appeal form- For out-of-area BlueCard members appealing the home Blue plan.
Federal Employee Program (FEP) plans provider appeal form
Policy reconsideration
Policy reconsideration - Request reconsideration of a coding policy.