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  • What's New for 2025

    Updated benefits

    Virtual care: All virtual care services received from Health Connect Network providers will continue to be covered at 100% in 2025. Select the “2025 Benefits at a glance” button for additional virtual care coverage details. 

    Thyme Care (cancer support): Thyme Care is a 24/7 evidence-based virtual cancer advocacy and navigation program offering individualized support between visits with your oncologist.

    Routine vision care: Routine vision care will transition to a new, standalone vision plan through EyeMed.

    The Health Connect Plan will continue to provide coverage for diagnosing, treating, and managing medical eye conditions and diseases. For instance, if you're experiencing symptoms that may indicate a serious eye condition like glaucoma or cataracts; a simple eye infection such as conjunctivitis (pink eye); or experience trauma such as a corneal abrasion.

    For more details on benefits that have been added or enhanced for 2025 visit aka.ms/benefits.

    2025 benefits overview

    Use the button below for an overview of the 2024 Health Connect Plan benefits.

    Feature Health Connect network Extended network Out-of-network
    Annual deductible None $1,000 per person; $3,000 per family, shared with Out-of-network $1,000 per person; $3,000 per family, shared with Extended network
    Copayments $20 PCP visit; $40 specialist/other office visit Not applicable Not applicable
    Annual out-of-pocket maximum $2,000 per person; $6,000 family
    Amount plan pays for covered services
    Air Ambulance 90% 90%, deductible does not apply 90% of allowable charges, deductible does not apply
    Ambulance (ground or water) 90% 90%, deductible does not apply 90%, deductible does not apply
    Autism/ABA therapy 90% 90%, deductible does not apply 50% of allowable charges, after deductible
    Chiropractic, massage, and acupuncture services (when medically necessary) 100% after $40 copay; deductible does not apply 50% of allowable charges, after deductible
    Combined 24-visit limit per year for Health Connect, Extended, and Out-of-network
    Contraception 100% 100%, deductible does not apply 50% of allowable charges, after deductible
    Diabetes health education 100% 100%, deductible does not apply 50% of allowable charges, after deductible
    Emergency room care & professional services 100% after $250 copay (waived if admitted)
    Home health care 90% 60% after deductible 50% of allowable charges, after deductible
    Hospice care 90% 60% after deductible 50% after deductible
    Hospital inpatient and outpatient 90% 60% after deductible 50% of allowable charges, after deductible
    Infertility 90% of covered benefits, within the Progyny provider network Not applicable Not applicable
    Lab tests and X-rays 90% 90%, deductible does not apply 50% of allowable charges, after deductible
    Maternity care 90% 60% after deductible 50% of allowable charges, after deductible
    Maternity care bundle (Routine pregnancy and delivery care received within the Health Connect network) $500 copay Not applicable Not applicable
    Doula services Maximum benefit of $1,000 per pregnancy
    Medical equipment and supplies 90% 90%, deductible does not apply 50% of allowable charges, after deductible
    Mental health, attention deficit disorder, and substance use disorder treatment
    *In no event will the outpatient copay exceed 40% of the allowed amount.
    Inpatient: 90%
    Outpatient: 100% after $20 copay per visit
    Inpatient: 90%, deductible does not apply
    Outpatient: 100% after $20 copay* per visit, deductible does not apply
    Inpatient: 90% of allowable charges, deductible does not apply
    Outpatient: 90% of allowable charges, deductible does not apply
    Microsoft CARES
    Employee Assistance Program
    100% of 24 sessions per calendar year Not covered
    Office visit PCP visit: 100% after $20 copay
    Specialist/other office visit: 100% after $40 copay
    Office visit: 60% after deductible
    Specialist/other office visit: 60% after deductible
    Office visit: 50% of allowable charges, after deductible
    Specialist/other office visit: 50% of allowable charges, after deductible
    Prescription drugs—Retail

    Generic: 100% after $10 copay, deductible does not apply
    Brand preferred: 100% after $30 copay, deductible does not apply
    Brand non-preferred: 100% after $60 copay, deductible does not apply

    Check the Health Connect Plan drug formulary

    Generic: 50% of allowable charges, deductible does not apply
    Brand preferred: 50% of allowable charges, deductible does not apply
    Brand non-preferred: 50% of allowable charges, deductible does not apply
    Prescription drugs—Mail order
    (90-day supply)

    Generic: 100% after $20 copay, deductible does not apply
    Brand preferred: 100% after $60 copay, deductible does not apply
    Brand non-preferred: 100% after $120 copay, deductible does not apply

    Check the Health Connect Plan drug formulary

    Not covered

    Prescription drugs – Specialty (30-day supply) 
    through Accredo Specialty Pharmacy or Walgreen’s Specialty Pharmacy

    Specialty Brand preferred: 100% after $30 copay, deductible does not apply

    Specialty Brand non-preferred: 100% after $60 copay, deductible does not apply

    Not covered

    Preventive care

    Preventive services: 100%, deductible does not apply
    Preventive generic prescription drugs: 100%, deductible does not apply

    Check the preventive care services list
    Check the preventive drug list

    Preventive services: 50% of allowable charges, after deductible
    Preventive generic prescription drugs: 50% of allowable charges, deductible does not apply

    Routine hearing exam and hardware Exam: 100% after $40 copay Exam: 100% after $40 copay Exam: 50% of allowable charges, after deductible
    Hardware: 90% up to $10,000 maximum benefit per member in a period of three consecutive calendar years
    Skilled nursing facility (120-day maximum per calendar year) 90% 60% after deductible 50% of allowable charges, after deductible
    Urgent care 100% after $40 copay 60% after deductible 50% of allowable charges, after deductible
    Virtual care Mental health and substance use disorder treatment: 100%

    Other services: 100%
    Mental health and substance use disorder treatment: 100%

    Other services: 60% after deductible
    Mental health and substance use disorder treatment: 100% of allowable charges, deductible does not apply

    Other services: 50% of allowable charges, after deductible

    Thyme Care is an independent company that provides care management services on behalf of Premera Blue Cross.
    EyeMed, an independent provider of vision services, does not provide Blue Cross Blue Shield products or services. EyeMed is solely responsible for its products and services.