Premera Blue Cross Blue Shield is committed to providing exceptional benefits and service to the University of Alaska and offers the following advantages:
- An extensive network of physicians and other healthcare providers
- Knowledgeable customer service representatives ready to answer questions about benefits and claims quickly and clearly
- A variety of programs and resources to promote good health
- Experienced physicians and nurses on staff to help ensure that you receive the right care, in the right setting, at the right time
The following information is customized for the University of Alaska to help you use and make the most of your benefit plan.
To review the health benefits provided under your plan, select from the following benefit handbooks. For additional benefit information, please contact your regional human resources office.
Network Provider Directory
Premera Blue Cross Blue Shield's online Provider Directory makes it easy to find network physicians, hospitals and other healthcare providers. When using the directory online, please select “UA Choice Healthcare Plan” (Heritage Select & Heritage).
If you are traveling outside of Alaska or Washington and need urgent or emergency care, you can locate a network provider by calling BlueCard Access™ at 800-810-2583 or visiting BlueCard Doctor & Hospital Finder.
Customer service
Premera Blue Cross Select Service team
Alaska Team
800-364-2982, TTY/TDD 711
Contact HR Customer Service:
Email: ua-hr@alaska.edu
Phone: 907-450-8200
Fax: 907-450-8201
SSO Log-in to Spoke: ua.askspoke.com