August 18, 2022
Because we want you to have the best possible experience, we would like to share with you some important reminders that many of our large-size businesses find to be helpful this time of year.
Renewal paperwork and confirmations
For groups that are renewing January 1, 2023, the deadline to submit your renewal confirmation paperwork to Premera is October 31, 2022. Paperwork received prior to and up to that date will support smooth implementation and enrollment processing.
Enrollment
For groups that are renewing January 1, 2023, the deadline to submit enrollment elections and changes for your renewal is no later than December 5, 2022. This helps safeguard that enrolled members will have access to their health plan on the plan’s start
date.
Not sure who to contact? Here is a list of frequently requested contacts.
- For membership and billing questions, please contact your designated membership and billing representative at PremeraMembership@premera.com or 855-756-0796.
- If you have questions or changes regarding your renewal, or need to submit enrollment paperwork or benefit confirmations, please contact your designated producer or Premera account team.
- Service requests for your designated HSA banking solutions vendor can be sent to OpsSysPersonalFundAcctSupp@premera.com.
- If you or your employees are experiencing claim issues, we suggest you connect with the Premera customer service team at 800-722-1471.
We value and appreciate your business. If you have any questions other than the ones listed above, please don't hesitate to reach out to your designated Premera account team.