Using the Employer Website

  • The secure employer website makes business health plan administration quick and easy. You can search by member, see coverage start dates, handle enrollments and terminations, and access an array of employer resources all in one place. 

    User roles and permissions

    Different permission levels are granted for different user roles on the secure employer site. Group administrators are your account’s primary contact. They have access to all of the web tools and manage permissions for all account users. Please contact your group administrator if you need additional site access.

    Website features Group admin HR user Report user Financial user
    Benefit plans check check    
    Billing check     check
    Claims check   check
    Eligibility and coverage check check check check
    Enrollment center check check    
    Funding accounts (HSA, FSA, HRA) check     check
    Manage site access check      
    Member management check check    
    Print/order ID cards check check    
    Reports check check check  

    Common tasks for all users

    Register for secure site access

    1. The group administrator will send you an email with a link to register, which expires in 7 days.
    2. Select the email link to begin the registration process.
    3. On the Create an Account page, select No to sign up for a new employer account.
    4. Follow the instructions and accept the terms and conditions to activate your account.

    Enrollment Center 

    These instructions are only for groups who are directed to the Premera Enrollment Center.

    Add a member

    1. Sign in to the employer website and select Enrollment Center.
    2. Enter the new subscriber's name and select Save.
    3. Choose if you want to add a spouse, domestic partner, or dependent.
    4. Be careful when adding benefits; the benefits you select can't be changed.

    Terminate a member

    1. Sign in to the employer website and select Enrollment Center.
    2. Select Terminate, and then Find Member.
    3. Enter their Member ID or last name and select Submit.
    4. Choose the member you want to terminate with their coverage end date, reason for termination, and select Submit.

    Note: If you terminate a subscriber’s coverage, all their dependents will also be terminated.

    View contracts

    1. Sign in to the employer website and select Tools/Employer Profile.
    2. Select any contract you wish to view or download.

    Group administrators

    To add or delete users, you must be registered as a group administrator on the employer website.

    1. Sign in to the employer website and select Tools/Manage Access.
    2. Select Add User and enter the user's name, email address, and the desired role(s) you'd like to set.
    3. The new user will receive an email invite with a link to register, which expires in 7 days.
    1. Sign in to the employer website and select Tools/Manage Access. 
    2. Select the trash can next to the user you'd like to delete and confirm the removal.

    Note: Deleted users no longer have access to the secure employer website. They can be re-invited if needed. This doesn’t affect their access to other Premera services. To remove access to other services, contact your account manager or the help desk at 800-722-9780.

  • Financial users and group administrators

    To view an invoice or access the Vimly vendor website, you must be registered as a financial user or group administrator.

    1. Sign in to the employer website and select Tools/Billing.
    2. Sign in to the Vimly vendor website.

    If you are an OptiFlex customer and don’t see Vimly information under Tools/Billing, contact your account manager, email support@premera.com, or call the help desk at 800-722-9780.

    1. Sign in to the employer website and select Tools/Billing.
    2. Choose the subgroup, invoice period, and format (Excel or PDF) that you'd like and request an invoice.

    Note: If you see the Vimly page when you select Tools/Billing, you don’t have access to Premera invoices.

  • HR users and group administrators

    To check member benefits or manage member demographic data, you must be registered as an HR user or group administrator.

    1. Sign in to the employer website and select Tools/Eligibility and Coverage.
    2. Enter at least the first 3 letters of the member's last name and select Find.
    3. Choose the member whose benefits you want to check.

    Once you have the member's benefit information, you can also view their copay and deductibles on the Benefit Plans page.

    1. Sign in to the employer website and select Tools/Member Management.
    2. Enter at least the first 3 letters of the member's last name and select Find.
    3. Choose the member whose data you want to view/edit.

    You can only edit data for active members. In rare exceptions, 834 groups can’t edit member data. Termed groups also can’t edit member data.

    All selected family members covered under the subscriber’s coverage are listed at the bottom of the page. You can select a family member to view or edit. The add can only be edited for the subscriber. Dependent address changes can be emailed to premeramembership@premera.com.