Premera Extends Cost Share Waiver and In-Network Telehealth Providers

  • General News
    Published June 22, 2020

    With the unprecedented nature of the COVID-19 pandemic, Premera Blue Cross has remained committed to making sure your clients continue to have greater access to care. Through the expansion of our telehealth network, Premera helped reduce wait times for employees to receive care from home at no additional cost.

    To ensure your employees are continuing to receive greater access to care, Premera will be extending the cost share waiver for all in-network telehealth services along with the expanded telehealth network until December 31, 2020 to all fully insured, OptiFlex, individual, and Self-funded group clients.

    Self-funded Clients:

    Your self-funded clients can choose to allow your cost share waivers to continue through December 31 or choose an alternate end date of June 30 or September 30. If they choose to end their cost share waivers prior to December 31, 98point6 will be removed from the expanded network.

    If your clients wish to end their telehealth cost share waivers on June 30, 2020 or September 30, 2020 we ask that you email a custom cost share end date request to the optout2020@premera.com by Monday, June 15. If we do not hear from you, you will default to the standard cost share waiver end date of December 31st.

    The expanded telehealth network for all eligible clients includes:

    98point6* Text-based care from a doctor, 24/7 (this is included for fully insured, OptiFlex, and self-funded groups who extend cost share waivers through December 31 only)
    Doctor On Demand* Video-based care from a doctor, 24/7
    Video-based mental health therapy, 24/7
    Boulder Care* Treatment for opioid use disorder
    Video visits and messaging with a therapist
    Workit Health* Treatment for alcohol use disorder
    Live chat and video with a therapist

    These new providers join our existing telehealth options which include:

    • Existing brick and mortar providers offering telehealth services
    • Teledoc
    • Applied behavioral analysis (ABA)
    • Partial hospitalization programs (PHP) for mental health and substance use disorders
    • Intensive outpatient programs (IOP) for mental health and substance use disorders

    For additional information or questions, contact your Premera representative.

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