March 10, 2022
Creating
an online account will allow your clients access all their benefits. Here’s the
information you need to help them get started.
What
they can do
With
an online account, your clients will be able to:
- See their
health plan details
- Pay bills
online
- Find a primary
care provider (PCP) or other in-network providers
- Print a temporary
ID card
- Track claims
- Get cost
estimates
- Use the
mail-order pharmacy
Registering
for an account
To
get started, your individual clients should:
- Have their
member ID handy
- Visit the sign-in
page online, then select “click
here to register”
- Create a unique
username and password
We recommend that your clients use Google Chrome,
Firefox, Safari, or Microsoft Edge (Internet Explorer is not recommended).
Password
issues
To
reset a forgotten password, your clients can:
- Visit the sign-in
page, then select “forgot login
info”
- Follow the
prompts to retrieve or reset their username or password
Returning
individual members
If
your returning individual clients created an account for their 2021 Premera
health plan, they don’t need to register for another one this year.