Your Guide to Getting Medicare Support

  • Medicare News
    Published May 13, 2019

    We want you to get the best service when you have questions, so use this handy guide when you need support for your Medicare business.

    Medicare Supplement

    Your Premera Blue Cross Medicare support team has a new email address: MedicareSupport@premera.com. We are no longer using:

    Producer.support@premera.com will not be used for Medicare, but use will continue for other lines of business.

    Please send Medicare Supplement applications and any Medicare Supplement questions you have to MedicareSupport@premera.com. Our team will respond to any questions within 2 business days.

    Medicare Advantage

    For Medicare Advantage questions, please continue to reach out to your FMO first to receive the best service for questions about commission or your book of business. Going through your FMO helps to speed up responses.

    When it comes to assistance for your clients, please have your clients contact Premera customer service at 888-850-8526. This is their best option for quick answers. If your clients need help beyond what customer service provides, please rely on your FMO to contact Premera. They have the fast track to get you the answers you need.

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