General News
Published June 9, 2022
To help Medicare members who may need financial assistance, Premera offers a program called My Advocate. My Advocate helps qualified Medicare members enroll in Medicaid and/or Medicare Savings programs. If a member financially qualifies, My Advocate will
help members complete and submit the necessary paperwork to have their Medicare Part B premium paid.
Who qualifies?
Members must meet state financial requirements based on an individual’s monthly income and overall value of their assets.
Why should a member use My Advocate?
My Advocate is a free service and the application process is easy for members. Sadly, over half of eligible individuals don’t apply for this benefit because it’s too complicated for the member. My Advocate:
- Interviews the member to see if they’re potentially eligible.
- Works directly with the member to fill out the applications accurately.
- Informs the member which financial documents they’ll need to accompany the application.
- Acts on behalf of the member when following up with the state.
- Verifies the approval by the state Medicaid agency.
How do members find out about My Advocate?
My Advocate will send letters and/or call Premera members who they think may qualify. If you have a client who you think may qualify, call My Advocate directly at 866-255-9177. This number is specifically
for Premera Blue Cross Medicare members.
How do I assure my client this isn’t a scam?
We understand that members may not feel comfortable giving financial information over the phone. To verify, we ask that you tell your clients to call My Advocate directly at
866-255-9177. Once connected, your client will be asked for financial information to see if they may potentially qualify for the benefit.
If you have questions about the program, contact your territory
manager