Small Group News
Published July 9, 2021
For producers who sell small group business
We are excited to launch our new Marketplace platform to help optimize your workflow, enable greater selling, and drive an exceptional customer experience.
Marketplace offers a consolidated approach to the quoting process by connecting the functions of quoting, selling, enrollment, administration, billing, and payment into a single solution.
With a single application, Premera can optimize the customer experience for small group employers and facilitate easy access to the benefits people need. As a result customers will have access to their plan benefits sooner at a lower administrative cost.
How is this different from what we currently have?
Marketplace vs. SGMP Comparison Table
|
Marketplace |
SGMP |
New group quoting |
✔ |
|
New group sales |
✔ |
✔ |
Dual and triple choice medical |
✔ |
|
Dual choice medical with vision |
✔ |
✔ |
One class group structures |
✔ |
✔ |
Dental stand-alone plans |
✔ |
✔ |
Payment through the tool (Invoice presentment and auto-payment feature) |
✔ |
|
Copy quote |
✔ |
|
Reporting |
✔ |
✔ |
Enhanced ability to edit sold groups |
✔ |
|
Streamlined end-to-end process: Quote through submission |
✔ |
|
Enrollment Center |
✔ |
✔ |
Enrollment Center and Billing & Payment Center - ability to reinstate |
✔ |
|
All product proposal formats: PDF and Excel |
✔ |
|
Improved census error messaging |
✔ |
|
Intuitive producer functionality:
- Drag-and-drop file attachment
- Less redundancy
- Fewer key strokes
- Auto-populate based on group size and demographics
|
✔ |
|
What is available for me to learn this new system?
We have created a variety of materials including video step-by-steps, job aids, and guides to help you understand how to best use this new platform.
A complete library of resources can be found here
How will this be implemented?
To bring you a competitive advantage we have partnered with Benefitfocus in implementing the new Marketplace tool to create an automated, self-serve, end-to-end process and market-leading solution (for customers, producers, and agencies).
What does Marketplace mean for the Broker and Employer?
Marketplace creates a simplified approach and experience when doing business with Premera, specifically:
For the producer:
- Shorter turnaround time to generate a quote
- Ability to compare and sell multiple plans
- Streamlined submission to one source
For the Employer:
- Shorter turnaround for ID cards
- Ability to manage enrollment and pay invoices online
What will Marketplace do?
Specifically, the Marketplace solution provides the ability to:
- Perform quoting, selling, enrollment, membership maintenance, and billing functions
- Improve accuracy by reducing producer, group administrator, general agency, and carrier administrative work and manual processes
For more information or questions, please contact your General Agency.