Information for Premera Medicare Advantage Medical Providers

  • Premera Blue Cross publicly announced the company will exit the Medicare Advantage market effective January 1, 2025. If members have questions, please have them contact customer service at 888-850-8526.

    Starting July 1, 2025, the following changes will take effect:

    • Secure provider tool access ends
    • Payments change to paper checks only
    • Explanation of payments (EOPs) switch to a (mailed) paper format

    To avoid any inconvenience, please submit all outstanding claims for Premera Medicare Advantage members as soon as possible. 

    Premera Blue Cross Medicare Advantage plans offer your patients Medicare benefits -plus extra benefits for prescriptions and fitness programs - all in one easy-to-use plan. Medicare open enrollment occurs annually, October 15 through December 7.

    Secure medical tools and resources for providers

    As of January 22, 2025, you need to sign in directly to Advantasure to access secure online tools. Sign in through OneHealthPort is no longer available. If you have questions about the account registration process, call Advantasure customer service at 888-850-8526. Learn more about this change in the January 6 issue of Provider News. 

    Sign in to Advantasure tools and resources

  • Provider directory

    Search for doctors, hospitals, and other specialists within the Premera Blue Cross Medicare Advantage Provider Network.

    Forms

    Find all the Medicare Advantage medical forms you need, including:

    • Appeal and reconsideration forms
    • Care Management forms
    • Referral forms

    Contact us

    Find the right contact for Medicare Advantage questions, including:

    • General information
    • Member benefits and eligibility
    • Technical issues
    • And more

  • Pharmacy information

    Visit the Premera Blue Cross Medicare Advantage member site to find out more about Pharmacy Services, and Pharmacy Resources including our Medication Therapy Management Program.

    Learn more about Promoting Safe Medication Use in Older Adults.