Information for Premera Medicare Advantage Medical Providers

  • Premera Blue Cross exited the Medicare Advantage market effective January 1, 2025. If members have any questions, please direct them to customer service at 888-850-8526.

    Important changes starting July 1, 2025

    • Secure provider tool access ends
    • Payments issued via paper checks only
    • Explanation of payments (EOPs) switch to a mailed paper format 

    Policies

    View medical and pharmacy policies.

    Pharmacy information

    Visit the Premera Medicare Advantage member site for prescription resources

    Forms

    Find all the Medicare Advantage forms you need, including:  

    • Appeals and reconsideration 
    • Care management
    • Referrals
    • Pre-approval

    Contact us

    Find the right contact for Medicare Advantage questions, including:

    • General information
    • Member benefits and eligibility
    • Technical issues