November 18, 2021
Dental providers can now access
Availity to check eligibility and benefits and more for Premera members.
Availity is
a nationwide, multi-payer, secure portal that helps providers and health plans
share information efficiently. Providers benefit by having a single source of
tools for multiple health plans, removing the
guess work of learning a wide range of health plan platforms.
Providers will have access
to the following through Availity:
| Availity Tool |
Description |
|
Eligibility and Benefits
|
New member search feature allows you to search using only a member’s
plan ID number. Results will include all members associated with that member
ID. If you don’t have a member’s ID, you can search by the member’s first
name, last name, and DOB.
View tooth history information from the Services History button of the
eligibility and benefits results when Premera Dental is selected as a payer.
|
|
Claim Submission
|
Claim submission for medical, dental (includes predeterminations), and
facility. Express Entry makes adding provider information fast and error
free. You don’t have to use Availity as a clearinghouse to use this feature.
|
|
Claim Status
|
View the status for a medical, dental, and/or facility claim.
Color-coded patient cards show you the status of a patient’s claim. You
can search by claim number and or all claims within a specific date range.
|
|
Remittance Viewer
|
Premera EOPs are available from the Check/EFT tab. Select the EOP/EOB
icon under the Actions menu to download a PDF. You must use a Premera plan
(not Premera Dental) as a payer to view Premera plan check information.
|
Premera
Provider Websites Remain
Providers will still need to use Premera’s secure provider portal for
some transactions not yet available on Availity, such as prior authorization,
claims editor, and payment policies.
Links to access those tools, as well as all
resources on Premera’s existing secure and public provider websites, are
available on Availity’s payer space landing pages for a seamless online
experience.
Once all our secure tools
are transitioned to Availity, Premera’s secure provider portal will be retired.
For More Information
If you’re not yet
registered with Availity, watch a 30-minute introductory webinar.