November 2, 2017
Thanks to great provider feedback, we've made even more improvements to our eligibility and benefits tool that we launched on August 29, including:
“Show full member details” displays detailed member info
To see detailed information for member, subscriber, group, and primary care provider, click on “Show full member details” under the member ID-suffix. It will expand and open up with the information you're looking for.
“Plan details” shows the member's plan info and effective or termination dates.
To see a member's plan information, including start date (or end date), look in “Plan details” as shown here:
Plan details include:
- Network: Plan type and name
- Effective: mm/dd/yyyy to mm/dd/yyyy
- Other coverage: Yes or No
With the new eligibility and benefits design, the tool defaults to general medical. You can select a more detailed benefit from the drop-down list. This is especially helpful for benefits like physical therapy, mental health, dental, and vision.
To see more helpful screenshots, check out our online tool guide.